Privacy Policy

Last updated: 15th January 2026

Introduction

coretrixum Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our contractor bid performance analytics platform and website located at coretrixum.world.

Data Controller Information

The data controller for your personal information is:

coretrixum Ltd
101 Henry Street
Cork, T86 5515
Munster, Ireland
Registration Number: CRO259638
Email: privacy@coretrixum.world

Data We Collect

We collect and process the following types of personal data when you use our services:

Information You Provide Directly

When you register for our platform, contact us, or use our services, we collect data including:

  • Contact information (name, email address, phone number, company name)
  • Account credentials (username, password)
  • Business information (company details, project data, bidding information)
  • Communication records (support tickets, correspondence)
  • Payment information (billing address, payment method details)

Information Collected Automatically

When you visit our website or use our platform, we automatically collect:

  • Technical information (IP address, browser type, device information)
  • Usage data (pages visited, time spent, feature usage)
  • Analytics data (user interactions, performance metrics)
  • Cookie data (preferences, session information)

How We Use Your Information

We use your personal data for the following purposes based on legitimate interests and contractual necessity:

Service Provision

We use your data to provide, maintain, and improve our analytics platform, including:

  • Processing and analysing your bidding data
  • Generating performance reports and insights
  • Providing customer support and technical assistance
  • Processing payments and managing your account

Communication

We use your contact information to:

  • Send service-related notifications and updates
  • Respond to your enquiries and support requests
  • Provide important account and security information
  • Send marketing communications (with your consent)

Platform Improvement

We analyse usage data to:

  • Improve our platform features and functionality
  • Develop new analytics capabilities
  • Enhance user experience and interface design
  • Ensure platform security and prevent fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our cookie usage, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including:

  • Cloud hosting and data storage providers
  • Payment processing services
  • Analytics and performance monitoring tools
  • Customer support platforms

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations or court orders
  • Protect our rights and interests
  • Investigate potential fraud or security issues
  • Ensure user safety and platform integrity

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication systems
  • Employee training on data protection

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Specific retention periods depend on the type of data and our legal obligations:

  • Account data: Retained whilst your account is active and for up to 7 years after closure
  • Analytics data: Retained for up to 26 months for performance analysis
  • Communication records: Retained for up to 3 years for support purposes
  • Financial records: Retained for up to 7 years to comply with accounting requirements

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us at privacy@coretrixum.world or +353 21 995 7851. We will respond to your request within one month.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules for multinational service providers

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Team
coretrixum Ltd
101 Henry Street
Cork, T86 5515
Munster, Ireland
Email: privacy@coretrixum.world
Phone: +353 21 995 7851

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable data protection laws.